Reviews

Awesome customer service!

I can't say enough about the service I received from Brock and Joe when I brought my 2007 Yaris in for repair. My car had high mileage and it appeared the engine may need replacing. After replacing something less expensive that we were hoping it might be, it was determined that it was in fact the engine. At this point, we were not looking to purchase a new car, so we decided to replace the engi...

Great Service

We always bring our cars to Attrell Toyota as we experience such a great job. Joe is always friendly and pleasant to deal with. We appreciate the honesty and trustworthy service.

Great Service

Joe is a great service advisor, he always does a great job in making sure he goes out of his way to help get my vehicle ready for the road. Hes car smart attitude is why i recommended Joe to family and friends. Keep up that service.

Another great service experience

Thanks to Brock Brum and the team at Attrell Toyota. Excellent customer service and minimized the costs of repairs. Highly recommend.

Excellent customer service

I brought my Camry hybrid xle at 4.30pm without an appointment. The issue was with a loud clicking sound when opening the driver side door. I was checked in promptly and a diagnostic arranged promptly within less than 10 mins. The CS agent mentioned that he wanted to be sure it was what he suspected before booking it in for a part and repair. To my surprise the team managed to fix it and for no ch...

Customer Service

Brock, Joe and the rest of the Service Team ROCKS!

Service on Toyota Prius V

The staff as well as the Service Supervisor know the needs and respect the customers' time. Joe looks ahead of our needs to keep the car in perfect shape

Amazing Customer Service

The Service Department at Attrell Toyota has been a pleasure to deal with. They are very professional and speak to their customers proficently and are kind. Brock, the Service Advisor at Toyota is absolutely amazing. He has always been efficient, knowledgeable and has the customers best interest at hand.

The most trustworthy

It has always been said that going to your dealer for repairs and inspections, is something that should never be done. That they are only out to grab your money, they can't be trusted, etc. I have to say that Attrell Toyota dispels this myth completely and it is because of their honesty and service, that I bring my 08 Corolla *DIRECTLY TO* the dealership and no where else! I know details about ...

Exceptional Customer Experience!

Attrell Toyota Scion which I will refer to as ATS throughout this review understands the meaning of the customer experience. I admit my Toyota was not obtained through ATS so I cannot speak to the sales side of the business in great detail, however I do have my vehicle serviced at ATS. Now I am a very picky customer and have very high expectations. My first interaction with ATS was when I inqui...

Joe Borello

Joe has been my service representative at Attrell Toyota for may years. My Toyota Sienna is now 8 years old and Joe has always made sure it is in good working order. I never feel pressured to have unneeded services. I always get a detailed explanation of what needs to be done and why. He is always kind and courteous to both myself and my family. I give Joe a 5 Star/ Excellent rating. Than...

Exemplary Customer Service, workmanship, quality.

Friendly, courteous people at Attrell Toyota Scion​ (at the Brampton Auto Mall, 110 Canam Crescent) with exemplary customer service and excellent workmanship. Special mention about David Attrell and Brock Brum from the Service Department for their kindness, patience, and assistance to my brother yesterday. Their prompt attention to the order ensured that my brother had his car mirror orde...

EXTREMELY GRATEFUL for the DEDICATION of Your TEAM!

Taking my car in for repair has always been such an emotional event for me, as I am a woman who is not mechanically inclined. It's emotional for the fact that I feel so vulnerable and have to trust someone to tell me the truth. Although I live several hours away, after the incredible frustration of not having my engine issue addressed by two Toyota dealerships, in desperation I called Attrell To...

Great Service

I had the most amazing experience and would like to Thank everyone for the attention I was given to fix my car issue. Thank you Brock for going above and beyond to ensure my safety by running extra test on the car. Each time I service my car at this location, the professionalism and great customer service makes me always return! See you soon guys! Sharon

Thank you

A big thank you to Joe, for helping me out in a crunch. Great customer service. From a valued Attrell Toyota customer.

From start to finish

Bought an offbrand car from the used car department and was surprised at the level of professionalism and knowledge of the salesman. He was awesome! Then I met the manager and he was extremely pleasant and easy to deal with. The whole process was painless and easy. Then onto the service side. I had assumed that being a GM car, that the Toyota service department would not be of help. Boy was I wron...

Extremely Satisfied!

Came in today for a bronze package detailing and was privileged enough to meet an employee by the name of Ron. His customer service skills were exceptional and he made a point to connect with me and ensure I was satisfied with the work that was done on my vehicle. He was friendly, approachable, and most importantly I was extremely satisfied with not only the quality of work that was done but with...

First service

I was very impressed when I brought my new car in for its the first maintenance service. Brock Brum, the service advisor, should to be commended for his friendly and caring attitude. I appreciated his advice not to have the oil change that day but to wait until the car breaks in at 8,000 kms. Also, Peter, the courtesy driver, who took me home to get my wheel nuts which I forgot to bring along with...

Stalwart Brodie

Our first weekend with our new Corolla has been great, with the car exceeding all of our expectations. Brodie sold us our previous Corolla and it was comforting to be in his hands once again. He made the process really easy and ensured we knew all about the car and the choices we had.

Global i

I bought two Toyota cars in the past three months from this dealership. The first one was stolen from our driveway overnight. The dealership offered and helped me to apply for 4000 dollar fund through the Globali that I did not know anything about it. Although it was a tough experience we were fortunate to receive that fund which was a huge help at least financially. Thank you Attrell Toyota.

Joe goes above and beyond

I have been dealing with Joe Borello on a consistent basis, with both my vehicles for the last 7 years, he always tries to exceed expectations and find him to be honest and trust worthy. If you plan on going to Attrell, see Joe, you will get the pleasure of meeting the ultimate professional.

Simply The Best!

I made my appointment using the excellent on-line booking system which was quickly followed up with a phone call from the courteous staff at Attrell Toyota to make sure everything was ready for me when my car arrived. After my car was there, I was again contacted to give me an update on the status of repairs and to talk about other things I might want to consider - no pressure and lots of helpful ...

Repair to after market item

I own a 2012 Scion IQ purchased from Attrell Toyota. I had the dealer install an after market rust control module. This unit failed on two separate occasions. On my last trip to the dealership Ron Ali looked after my complaint of the unit not working. I was impressed by his professionalism. He was courteous and attentive to my concerns. I believe he went above and beyond good customer service...

Glad I Bought a Scion!

Great service and always friendly staff!

Escellent Service and Information

I went in for my regular service and advised that I also had developed a rattle under the car. Not only did I get the regular service, but, the rattle (from a loose heatshield) was repaired without cost. When I enquired about detailing, Cass, at the service desk, gave me excellent information on what was available and in my price range ( Senior - limited budget). When I mentioned that a favouri...

Excellent Service

I would like to thank Sumeet Singal - Sales Manager at Attrell who helped us with the selection and purchase of our 2014 Toyota Camry XLE. Sumeet went the extra mile to find the car for us when other dealers had given up and asked us to settle for less. Sumeet's extraordinary customer service is a testament of Attrell's professionalism and their customer first attitude. Thank you Sumeet and e...

Best Service Ever!

The Best Service Ever I called in to book an appointment for my first oil change on my 2014 Toyota Corolla and Deepack Was Amazing he booked my appointment and was such a friendly guy very patient loved the customer service. I will definitely be coming back to Attrell Toyota. Cheers,

The best customer service around today

If you asked me five years ago if I'd be servicing my six year old car at a dealer, I would have said your crazy. Then I found Attrell Toyota and experienced what customer service really is. Each visit surpasses the last. Joe and Brock are amazing. Other service industries should take note and could learn from these guys!

Great Experience

As always, a great experience. Joe is always very helpful.

Trent Sheldon knows what a customer will be happy with

I was very pleased with my purchasing experience at Attrelltoyota. Trent was very informative and his relaxed and witty demeanour helped calm my nerves while making my decision! All my questions were answered and the transition to a vehicle with "modern technology" has been seamless! I am looking forward to enjoying my Toyota Camry for many years to come! Thank you for your help Trent!

Service at 56,000 km

Made an appointment for my oil change and was very happy with the service I received, they are always very helpful and efficient. I have been going for my oil changes since I bought my car in August 2012 from them and will continue to do so which I never did go to a dealer for all my other vehicles I had in the past. I especially like how they wash my car when they complete the oil change.

Great Service by a Great Service Rep

This long standing customer has only good things to say about the way I am treated on a regular basis.Joe (Service Manager) has always treated me fairly for routine service and always goes above and beyond. Great Place.

Attrell Toyota & Brock Brum

I moved to Brampton about 11 years ago & since then I have had my Toyota cars serviced by Attrell Toyota. I also purchased a new Toyota Camry about 5 years ago and service advisor Brock Brum have given me good advice & I have complete trust in Brock. As long as I live in Brampton I will continue to have my car serviced at Attrell Toyota, Brampton.

First Oil Change

My wife and I went for our first oil change since purchasing our 2014 Corolla. From the greeter to the person at the service counter, everyone providing great customer service. The free car wash at the end of the oil change is icing on the cake!

Great Maintenance Services

My Wife and I both have our Toyota cars serviced at Attrell. Joe Borello is always helpful and fast with everything we need. Joe is the reason we keep coming back to Attrell for service and the primary reason we purchased our new Camry XLE Hybrid this month from Attrell versus another dealer. Keep up the great work! G&M O's

Excellent Service as always!

I have never had a bad experience from purchasing a car to routine maintenance Everyone was amazing and continue to go the Extra mile to satisfy my requests. We have four Toyota in the family And will continue to buy Toyota from this dealership. A special thank you to Joe the service manager for Always being accommodating, professional and thorough. Thank you Joe!

Customer Service

I called in to book an appointment for my 2011 Scion Xb. I spoke with a Lady named Jaya who was very knowledgeable, helpful, and pleasant! She walked me through the different choices of service and made the experience very pleasant. My appointment is on Saturday, I hope the mechanical service is as good as the customer service! Peter G

Bilal - Passionate salesperson

Bilal's good advice made us feel comfortable to purchase our 1st car from Attrell. Bilal's passion to provide honest and trusted advice beyond sales alone made us to recommend friends to Attrell.

Great Organization & Wonderful People

My wife and I have purchased 6 Toyotas from Attrell Toyota. We been impressed with the reliabilty and dependability of all these Toyotas. All of the purchase prices were fair and reasonable. More importantly it is a true pleasure to deal with the Attrell staff. They all leave us feeling that our business is sincerely appreciated. It is also nice to deal with a service department that does not try ...

Fair and Courteous Customer Service

I have consistently received excellent service at Attrell Toyota and have always been treated courteously. I have never felt the dealership trying to sell me services that I haven't needed or needed immediately. I have always been treated with honesty and respect towards the fact that sometimes our financial budget is not always able to immediately satisfy all of the repairs a vehicle requires for...

2001 Solara

I have owned my car since it was brand new and I have always taken my car to Attrell Toyota for service. They keep a service history on my car and know exactly what needs to be done to keep my car running smoothly. I do not have to worry about excessive repair bills. This last service they did exactly what I asked and were very prompt.

Service Review

From the time I arrive,they are there for you, the Drive in Service staff are are polite and quick, then on to the service area (counter)the staff mare smilling, polite and informative Joe Borello the Service Manager is amazzing, he never fails to make everyone feel important, no matter how busy they are ...again... from the time you arrive to when you leave Joe Borello and the service stall make ...

Seasonal Tire Swap

Thank you Joe and the rest of the service department for the excellent and prompt service. I really appreciate the little extras...car wash...you all are number one in my book!! Thank you again.

Attrell Toyota

The thing that separates Attrell Toyota from other car dealerships is the customer service. The service provided is the best part of taking my car to the dealership, it is always a pleasure dealing with them and they always take care of me as a customer. By far the best dealership I have ever been to.

Joe is the best

When I returned from fla. I tried to drive my car...the wheels were making a funny noise. My husband said phone Joe, my daughter said phone Joe, so I phoned Joe. He said bring it in now and I'll take a look. As it turned out I had to leave it with him. I had to go to niagara for an appointment, when I got back my my was perfect again. I can't imagine trusting anyplace else with my car. I know ...

Service Review April 11/2014

I have never been happier since owning a Toyota Rav 4! And it is a rare and wonderful thing to go to a car dealership with confidence that you will not be told to do any unnecessary service, to get a fair price, and to know that your vehicle has been serviced by qualified professionals. Attrell Toyota exceeds in ALL categories. On top of that Brock Brum, my service advisor is so knowledgeable and...

Attrell Toyota

Ron did an amazing job on my detailing my car looks brand new and as always Joe gives our family the best service possible. Truly no better place to go for service!!!

Brock Brum and Attrell Toyota

Over many years of living in Brampton I have received excellent service on my Corolla from Attrell Toyota and service advisor Brock Brum. I moved from Brampton to Etobicoke a few months ago. Despite this I continue to take my car to Brock even though I pass 3 other Toyota dealers on my drive. I have complete trust in Brock and Attrell Toyota. The employees are professional, polite and knowledg...

Attrell Toyota

Great Customer Service. Assistant Service Manager Joe Borello is always so courtesy and helpful. He remembers me that I come from Etobicoke and that I had cancer. He always asks me how I am doing. The work is always carried out professionally and in good time. My car is always made up to date with it's maintenance schedule. This gives me security. Thanks

Excellent Service

Attrell Toyota service is awesome, I can not say enough about the Service staff. Joe & Brock are simply the best service people I have ever dealt with. I have been to quite a few dealers in over 30 years of driving and the service I get here is professional, on-time, with the job done right the first time. I would recommend anyone take their Toyota to these professionals.