Frequently Asked Questions

Can I purchase a Toyota vehicle directly from the manufacturer or distributor?

No. All retail sales transactions of Toyota vehicles are processed directly through Toyota dealerships in Canada, so you must contact a Toyota dealer. Toyota Canada is the distributor of new Toyota vehicles in Canada and is responsible for the warranties

What can I do online before visiting the Dealer?

You may select, customize and determine the price of a Toyota vehicle, products and services, based on MSRP, using the internet. You can apply for financing for your chosen vehicle, and obtain an approximate value for your trade-in.

Can a dealer sell for less?

A Toyota dealer is free to set its own selling prices for Toyota products and service. - See more at:

Must I have my trade-in evaluated at a dealership?

Yes. If you wish to trade in your vehicle, your Toyota dealership must conduct an appraisal of this vehicle.

What are the advantages of booking a Dealership appointment?

Dealerships are busy at different times of the day and week. Although every attempt is made to staff accordingly, there may be occasions when a customer is required to wait to speak with a Product Advisor. By pre-booking your appointment, you are assured

Are the tires on my Toyota vehicle warranted by Toyota Canada?

No. Tires originally installed on your Toyota vehicle are warranted by the respective tire manufacturer. Please refer to the tire pamphlet provided with your Toyota vehicle. You may also contact your Toyota dealer for assistance.

What are the hours of operation at your dealership?

New & Used Sales Department Monday 9:00AM - 9:00PM Tuesday 9:00AM - 9:00PM Wednesday 9:00AM - 9:00PM Thursday 9:00AM - 9:00PM Friday 9:00AM - 6:00PM Saturday 9:00AM - 6:00PM Sunday Closed Service Department Monday 7:30AM - 6:00PM Tuesday

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